Privacy Policy

Protecting your privacy is important to us. We strive to keep your personal information confidential. By ensuring that you are aware of and understand the Privacy Policy, we can provide you with better service.

Divano Lounge works with other companies that help us ship products to you, and we may provide your personal information to these companies. For example, we give shipping companies this information so they can deliver your products efficiently. The information they receive is for shipping and delivery purposes only, and we require that the companies safeguard your personal information in accordance with Divano Lounge policies.

Divano Lounge Hong Kong operates in Hong Kong and is committed to protecting the privacy of our users. This Privacy Policy outlines the types of personal information we collect, how we use it, and the steps we take to secure it.

Information We Collect

We may collect the following types of personal information from you:

Contact information, such as your name, email address, postal address, and telephone number.
Payment information, such as your credit card number and billing information.
Demographic information, such as your age, gender, and location.
Personal preferences, such as your shopping history, purchase history, and product reviews.
Marketing preferences, such as your subscription status and interests.
Technical information, such as your IP address, browser type, and device type.

How We Use Your Information

We use your personal information for the following purposes:

To provide you with the products and services you request.
To process your orders and payments.
To communicate with you regarding your orders, account, and other matters.
To personalize your shopping experience.
To send you marketing materials, such as newsletters and promotional offers.
To improve our products and services.
To detect and prevent fraud and other security incidents.
To comply with legal and regulatory requirements.

Sharing Your Information

We may share your personal information with the following third-party service providers:

Payment processors, to process your orders and payments.
Shipping companies, to deliver your products.
Analytics providers, to track and analyze your behavior on our site.
Data centers, to store and protect your information.

We may also share your personal information with the following third parties:

Law enforcement agencies, to comply with legal and regulatory requirements.
Other companies, in the event of a merger, acquisition, or bankruptcy.

Data Security

We take appropriate measures to secure your personal information from unauthorized access, use, disclosure, or destruction. These measures include:

Encryption of sensitive information, such as payment information.
Physical security of our data centers.
Access controls, to limit who can access your information.
Network security, to protect against hacking and other security threats.

Data Retention

We will retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy. After that, we will either delete or anonymize your information.

Your Rights

You have the following rights with respect to your personal information:

Access: You have the right to access your personal information and receive a copy of it.
Correction: You have the right to correct any inaccurate or incomplete personal information.
Deletion: You have the right to request the deletion of your personal information.
Restriction: You have the right to restrict the use of your personal information.
Portability: You have the right to receive your personal information in a format that is easy to transfer to another service.
Objection: You have the right to object to the processing of your personal information.

To exercise these rights, please contact us at [insert contact information].

Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. The latest version of this